Sofia Boutique Hotel - Cancellation & Deposit Policy

 

To confirm your reservation at Sofia Boutique Hotel, a deposit equal to one night's room rate is required. This deposit must be paid within 14 days before the check-in date. If you choose to pay earlier, that’s absolutely fine, but please note that all deposits, regardless of when they are paid, are non-refundable in cash.

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However, we do offer flexibility. If you decide to cancel your reservation and notify us at least 48 hours before your scheduled check-in time, the amount you've paid can be used as credit toward a future reservation. This credit remains valid for up to six months from the date of cancellation and can be applied to any new booking with us.

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If you decide to pay more than the required one-night deposit, the same policy applies. While we do not issue refunds, the total amount paid can still be reused for a future stay, provided we receive your cancellation notice at least 48 hours in advance.

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Please keep in mind that this policy helps us manage our limited number of rooms fairly and ensures we can continue providing high-quality service to all our guests. We encourage you to reach out to us if you have any questions or need help with rescheduling.

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Thank you for your understanding and for choosing Sofia Boutique Hotel. We look forward to welcoming you, whether now or in the near future!