Sofia Boutique Hotel – Cancellation & Deposit Policy
To confirm your reservation at Sofia Boutique Hotel, a deposit equal to one night's room rate is required. This deposit must be paid within 14 days before the check-in date. If you choose to pay earlier, that’s absolutely fine — but please note that all deposits, regardless of when they are paid, are non-refundable in cash.
However, we do offer flexibility. If you decide to cancel your reservation and notify us at least 48 hours before your scheduled check-in time, the amount you've paid can be used as credit toward a future reservation. This credit remains valid for up to six months from the date of cancellation and can be applied to any new booking with us.
If you decide to pay more than the required one-night deposit, the same policy applies. While we do not issue refunds, the total amount paid can still be reused for a future stay, provided we receive your cancellation notice at least 48 hours in advance.
Please keep in mind that this policy helps us manage our limited number of rooms fairly and ensures we can continue providing high-quality service to all our guests. We encourage you to reach out to us if you have any questions or need help with rescheduling.
Thank you for your understanding and for choosing Sofia Boutique Hotel. We look forward to welcoming you—whether now or in the near future!